Who We Are
Our website address is: https://hpautobodyla.com. HP Auto Body is a professional automotive collision repair and services shop based in Los Angeles, California. If you have any questions regarding this Privacy Policy, you can contact us directly via our website contact channels.
Information We Collect
We collect personal information when you request a repair estimate, schedule an appointment, or contact us through our website forms. This information includes:
- Your name, email address, and phone number.
- Vehicle information (such as year, make, model, and VIN).
- Photos of vehicle damage uploaded for repair estimates.
- Insurance claim or policy information (if applicable for processing your repair).
How We Use Your Information
We use the information we collect strictly to:
- Process and provide accurate collision repair estimates.
- Coordinate and manage your service appointments at our shop.
- Communicate with insurance providers on your behalf to streamline your claim.
- Send you updates regarding the status of your vehicle’s repair.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in to manage the site, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) grants you specific rights regarding your personal information, including the right to know what personal data we collect and to request the deletion of your data.
HP Auto Body does not sell, lease, or share your personal information with third parties for marketing purposes under any circumstances. Your data is only shared with authorized entities (such as your insurance company) strictly to fulfill your requested automotive services.
How Long We Retain Your Data
For users that submit requests through our contact or appointment forms, we retain the personal and vehicle information provided for as long as necessary to fulfill the requested services, maintain business records, and comply with legal, tax, or administrative requirements under California law.